Our Approach
We offer an approach to coaching that’s fresh, flexible, and results-driven.
Coaching programs tailored to your needs
We aim to delight organizations through our flexible and streamlined process, proprietary tools and our quality of service. We provide a rich experience for participants and enable great results through our comprehensive program and world-class team of coaches.
Every coaching program receives hands-on management with our client service team. Through our Coaching Management System, we are able to customize both structure and delivery.
Some organizations have formally-defined sets of competencies, skills, and behaviours that guide how leadership is enacted across a complex ecosystem. Using our Coaching Management System, we can set program goals and track each client’s progress against them.
For organizations that are looking for us to provide tools and frameworks, we can do that too. We’re able to benchmark current performance, help organizations define desired leadership outcomes, and directly tie coaching programs to better business results.
Our coaching innovations include:
- Coaching Management System – a systematic approach to manage your coaching program end to end
- Fully Office 365 enabled with MS TEAMS
- Dedicated Client Services Director
- Custom Electronic Coach Selection Tool
- Custom Electronic Coach Reporting Tool
- On-boarding “What is Coaching” video
- Community Coaching Portal
- RQ Relationship Intelligence™ for Leaders – model, book and coaching tool
Relationship Intelligence™
Each of the five elements of the model offer concepts and strategies for helping you build successful and sustainable relationships to achieve results. To help you assess your relationship skills we offer the RQ Relationship Intelligence™ Diagnostic Tool.

Our Coaching Management System
Epiphany's Coaching Management System is our end to end solution to manage your coaching program. We provide a flexible yet streamlined process and a quality experience for both sponsors and participants. The scaleable system includes communications, materials, tools, events, flexible delivery and reporting to roll out to hundreds of people at a time.
Strategic Alignment
We work with you to map your goals and priorities to a coaching solution.
Design & Setup
We build custom communications and onboarding materials including our What is Coaching? video.
Coach Selection
We offer our Electronic Coach Selection Tool providing a choice of proven coaches from our global team.
Launch!
We host a kick-off event or virtual package to ensure a strong start for clients.
Core Coaching Delivery
We deliver flexible coaching programs that can include, assessments & reports, manager feedback sessions, laser coaching, and post-session resources.
Reporting
We provide engagement reports, organizational insights and survey results to measure your program success.
Day to Day Management
We provide you a dedicated Client Services Manager to provide day to day support.