RQ Relationship Intelligence™

Being a great leader is all about bringing a balance of results and relationship focused leadership. The two go hand in hand. Without building strong relationships with your team, you cannot produce the results you need to grow the business. Relationships are not just nice to have, they are critical to success.

How Do Strong Relationships Impact Performance?

As a coaching company, we believe in the power of relationships to solve business problems, generate new ideas, and accelerate results. The things we coach leaders on most (such as having influence, executive presence, and impact) are all based on their relationship skills.

Good relationships drive better results:

  • People will take risks for leaders whom they believe have their best interests in mind
  • Suppliers and vendors will give the benefit of the doubt to someone they trust
  • Employees will work harder and have greater loyalty for leaders they like
  • Strong relationships help leaders build influence
  • People feel empowered to address and resolve difficult or awkward issues 

Weak relationships hurt workplace performance:

  • People withhold information from someone they don’t trust
  • Leaders that fail to form strong bonds with their team struggle to achieve results
  • When relationships are weak, leaders don’t work together or share resources
  • Employees are slow to speak up about problems they are facing
  • Weak relationships between employees encourage toxic behavior

RQ Relationship Intelligence™ Report For Leaders

We’ve taken everything we learned about relationship-focused leadership over the last 20 years and built it into a simple structure for leaders to utilize in partnership with Dr. Nancy Salay. Through our RQ Relationship Intelligence™, leaders can examine 5 elements of relationship skills to build stronger relationships and deliver better results.

Leaders receive their RQ Report that gives insight into strengths and areas of development for their relationship skills. The report also comes with an RQ Companion Guide that offers solutions to improve in every area of relationship. This can be a great way to kickstart a coaching program as these insights can help leaders set coaching goals and work with their professional executive coach to explore these elements of leadership.

How it Works

Our model is divided into five key elements of relationship. Each of these elements offers unique benefits and falls somewhere along the technique/mindset continuum. It is possible (and natural) to be good at some, and struggle with others.

For example, conversation falls more into the technique category because you can simply change what you are doing to improve these skills. On the other hand, transparency falls on the extreme of mindset as there aren’t necessarily actions you can change to do or not to do, it is all about assumptions and perceptions that guide your behavior.

The 5 elements of RQ are: Conversation, Safe Haven, Generosity, Candor, and Transparency.

Below is a chart detailing each of the 5 elements and their importance and relevance.

The RQ Relationship Intelligence Model™